Tyler Hay

Full-stack software engineer with experience across AWS, React, Angular, Java, and Node.js.

Experience

January 2021 – March 2026

Developed full-stack scalable software solutions addressing specific client needs and technical requirements.
Interfaced with product stakeholders to give updates in a non-technical format.
Conducted code reviews and mentored junior engineers to reinforce software engineering best practices.
Implemented automated testing procedures to enhance software reliability and performance.
Engaged in Agile methodologies by participating in sprint planning and daily stand-up meetings.
Resolved production issues reported by users to ensure minimal downtime.

Senior Software Engineer · AWS / Angular

Amway Reporting Tool

A large-scale AWS reporting platform that delivers weekly and monthly bonus reports to tens of thousands of affiliated business owners.

Contributed to full-stack development of the reporting platform, supporting high-volume financial report generation (PDF/CSV) and batch processing.
Designed and implemented AWS Lambda services (Java & Node.js) and Step Functions workflows.
Built and enhanced Angular single-page applications with Okta SSO and role-based access control, implementing advanced report search, admin tooling, and secure API integrations.
Authored and maintained AWS CDK (TypeScript) infrastructure provisioning DynamoDB, S3, OpenSearch, SQS, ALB, CloudFront, and Secrets Manager resources.
Helped implement scalable ingestion, rendering, and distribution pipelines with event-driven architecture, lifecycle policies, and automated backups.
Contributed to CI/CD automation via CDK Pipelines and strengthened observability through CloudWatch Dashboards, SNS alerting, and failure monitoring.
Supported the legacy reporting platform until end-of-life via ServiceNow on-call rotation.

Senior Software Engineer · React / Laravel PHP

BISSELL Pet Foundation — Transport

An internal React app that facilitates and organizes transport logistics for animal shelters affiliated with Bissell Pet Foundation.

Built and improved admin tooling for user and organization management.
Triaged and resolved production issues with urgency, focused on root-cause remediation to reduce repeat incidents.
Prioritized bug fixes and enhancement backlog by business impact, partnering closely with stakeholders to understand their biggest obstacles.
Strengthened reliability of existing features through targeted frontend (React) and backend (Laravel) fixes across API contracts, validations, and edge-case handling.
Delivered high-impact enhancements across core product workflows including transport requests, manifests, pet cards, organization boards, and data display.

Category	Technologies
Frontend	React, Next.js, AngularJS, TypeScript, HTML/CSS
Backend	Java, Node.js, Laravel PHP
Cloud	AWS (Route53, ALB, Lambda, CDK Infrastructure as Code, DynamoDB, S3, CloudFront, SQS, Step Functions, OpenSearch)
Concepts	Full-stack development, Design Concepts (REST APIs, Microservice architectures), Data (Postgres, SQL, NoSQL, Apache Kafka), Authentication and Security (OAuth2, SSO, JWT, AWS IAM), Testing (Unit, Component, Integration, End-to-end), Agile Workflow, CI/CD (AWS CodePipeline, Azure DevOps, Github Actions)

Grand Valley State University Bachelor of Science in Computer Science · 2020